Workflow Requirements
In order to fully support the integration of CONNECT Issue Resolution with Comments Tracking, the Comments Tracking workflow has specific requirements. These requirements are in addition to those detailed in Required Task (Workflow) Configuration.
Review Task Requirement
A Comments Tracking workflow must have at least one review
task where a Comments Tracking reviewer can view the linked CONNECT Issue
Resolution issues. For example,
CONNECT Issue Resolution to Comments Tracking Processing Task Requirement
During the process of reviewing documents that are linked
to CONNECT Issue Resolution, the CONNECT Issue Resolution issues can be copied
to Comments Tracking comments, using an automatic trigger server process. In
order for the server process to be triggered, a specific must be included in
the workflow. This Task must be of a Class that is specified in the
Task classes on which IR to CT server actions are
processed setting. For example,
For more information, see Issue Resolution Options.
Below is an example of the Task Class in
AssetWise Director, as it corresponds to the
AssetWise ALIM for Transportation setting
above.
Once the processing task has been added to the Comments
Tracking Workflow, you must right-click the task and select
Go To Task to assign a task. For example,
Also, in
AssetWise Director, you must set the Task
Person to the same
AssetWise Information Integrity Server Person
to which the Comments Tracking to CONNECT Issue Resolution server processes are
assigned to run as. For example,
